Privacy Policy

Last Updated: June 23, 2026

Welcome to BOLA TELECOMS ("we", "our", "us"). We run an identity verification and fintech solutions application. We respect your security and want to explain exactly how your data is treated when you process transactions through our network portals.

By registering an account or processing any services on our portal, you fully agree to the terms listed inside this privacy summary layout. This policy aligns with the guidelines outlined by the Nigeria Data Protection Act (NDPA).

1. Information We Collect

To deliver legal telecommunications and identities authentication pipelines, we securely process several classifications of your entry logs:

Account Registration Profiles: Your explicit full name, email address, password strings, and active phone identification numbers (e.g., 07031690454).
Identity Modification Data: Demographic details, biometric records, dates of birth, and identity reference parameters required specifically for executing National Identification Number (NIN) modifications or Bank Verification Number (BVN) validations.
Transactional Logging: Information related to funding your digital core account wallets, purchasing VTU airtime/data bundles, or requesting specialized clearances.

Data Processing Disclaimer Bola Telecoms functions strictly as an authorized clearing service channel. Biometric parameters, BVN records, and National Identity modification datasets are encrypted instantly and queried securely against official governing regulatory mainframes (such as NIMC). We do not permanently store or cache raw biometrics or private verification keys on public directories.

2. How Your Data is Used

We process information specifically to deliver safe core solutions across these sectors:

Validating identity matching configurations and fast-tracking your official regulatory adjustments.
Processing 24-hour delivery frameworks for specialized reference clearings (including trackable IPE clearances).
Facilitating automated wallet top-ups, transaction payouts, and processing live requests to individual telecom operators.
Sending essential systemic notification alerts regarding app modifications or active support ticket tracking metrics.

3. Information Sharing and Disclosures

We will never sell, lease, or rent your database records to advertising third parties. Your information is securely shared strictly under the following mandatory instances:

Regulatory Governing Compliance: Disclosing details to official government bodies (such as NIMC or central financial authorities) exclusively to securely fulfill your direct validation or registration requests.
Financial Processors: Relaying details to certified secure banking partners or payment gateway channels to execute wallet account additions or balance cashouts securely.
Legal Mandates: If demanded explicitly by active law enforcement bodies under structured statutory rules active in Nigeria.

4. Database Security Architecture

Our platform uses industry-standard security structures, including secure socket layers (SSL), end-to-end payload encryptions, and strict API token access restrictions. This keeps your sensitive operational profiles safe from unauthorized viewing, leaks, or data losses.

5. Your Legal Rights

Under the conditions defined inside current Nigerian data laws, you retain the full structural right to request access to your platform logs, ask for correction edits on outdated system details, or seek complete closure of your active account profile at any time by coordinating with our support center.

6. Connect with Our Support Team

If you have any questions about this Privacy Policy, your rights, or how your information is handled, please open a formal support ticket or contact us directly at:

Email: support@bolatelecoms.com.ng
Official Center Location: 123 Telecom Plaza, CBD, Abuja, Nigeria